PicPlanr Terms of Service

Last updated: 2 July 2026

These Terms of Service govern your access to and use of PicPlanr, including our website, content planning tools, artificial intelligence features, social media integrations and related services.

PicPlanr is operated by [full legal company name], registered in [country of registration] under company number [company number], with a registered address at [registered address].

You can contact us at info@picplanr.com.

By creating an account, starting a subscription or using PicPlanr, you agree to these Terms. If you do not agree, you must not use the service.

1. About PicPlanr

PicPlanr is a content planning and social media management platform designed to help businesses, creators and individuals organise images, analyse content, generate caption suggestions, create content ideas, build publishing schedules and connect supported third-party accounts.

Some features use artificial intelligence to analyse information and produce suggestions. Artificial intelligence output may occasionally be incomplete, inaccurate or unsuitable. You are responsible for reviewing all captions, recommendations, schedules and other generated content before using or publishing it.

PicPlanr does not guarantee specific levels of engagement, enquiries, sales, followers or business growth.

2. Account eligibility

You must be at least 18 years old and legally capable of entering into a contract to create an account.

You must provide accurate and current information and keep your login details secure. You are responsible for activity carried out through your account unless it results from a security failure caused by PicPlanr.

You must notify us promptly if you believe your account has been accessed without permission.

3. Free trial

PicPlanr may provide a one-time free trial.

The trial may allow you to experience account setup, website analysis, image analysis, caption generation, content ideas and a preview of the Smart calendar.

The trial does not include live social media publishing, saving a publishing queue or other features marked as requiring a paid subscription.

Each customer, business or workspace may use the trial only once. We may prevent duplicate trial accounts or abuse of the trial system.

No payment will be taken unless you actively select a paid subscription and complete checkout.

4. Subscription plans

PicPlanr offers subscription plans including Starter, Business and Pro.

The price, included allowances and available features for each plan are displayed before checkout. Plan limits may include:

• images analysed

• website analyses

• scheduled posts

• connected social accounts

• team members

• other usage-based features

Your subscription begins when payment is confirmed and renews automatically at the billing interval shown during checkout unless cancelled.

We may change our plans or prices in the future. Existing customers will receive reasonable notice before a price change applies to a future renewal.

5. Payments and billing

Payments are processed by Stripe or another payment provider shown during checkout. PicPlanr does not directly store full payment card details.

You authorise the payment provider to charge the applicable subscription fee and any taxes due.

If payment fails, we may retry payment, restrict paid features or suspend the subscription until payment is completed.

You remain responsible for charges incurred before cancellation takes effect.

6. Cancellation

You can cancel a paid subscription through the billing area of your PicPlanr account.

Cancellation prevents future renewals. Unless otherwise required by law, access to paid features will normally continue until the end of the current paid billing period.

Deleting your PicPlanr account is separate from cancelling a subscription. Where account deletion is requested, PicPlanr will also attempt to cancel the associated active subscription.

Nothing in these Terms limits any cancellation or refund right that cannot legally be excluded.

7. Refunds

Subscription fees are generally non-refundable once a billing period has started, except where:

• the law requires a refund

• you have been charged incorrectly

• PicPlanr has agreed to provide one

• the service has materially failed to conform to the contract and the issue cannot reasonably be corrected

Please contact info@picplanr.com if you believe a payment was made incorrectly.

8. Usage limits

Each plan includes defined monthly allowances.

Usage may be counted when PicPlanr begins or successfully completes a paid service, including an image analysis, website analysis or scheduled publishing action.

When a limit is reached, PicPlanr may block further use of that feature until:

• the allowance resets

• you upgrade your plan

• you purchase an additional allowance, where offered

Unused allowances do not roll over unless expressly stated.

9. User content

You retain ownership of the images, videos, captions, branding, documents and other material you upload to PicPlanr.

You grant PicPlanr a limited licence to host, copy, process, analyse, resize, transmit and display that content only as reasonably required to provide the service.

You confirm that:

• you own the content or have permission to use it

• the content does not infringe another person’s copyright, trade mark, privacy or other rights

• you have the necessary authority to publish it

• it does not contain unlawful, fraudulent, abusive or harmful material

PicPlanr may remove content or restrict an account where we reasonably believe these Terms or the law have been breached.

10. Artificial intelligence features

PicPlanr may use artificial intelligence service providers to analyse websites, images, account information and user instructions, and to generate captions, recommendations and content ideas.

Generated content is provided as a suggestion, not professional, legal, financial or marketing advice.

You must review generated content before publishing it. You are responsible for checking:

• accuracy

• spelling and grammar

• claims about products or services

• copyright and trade mark issues

• advertising compliance

• suitability for your audience

• compliance with each social media platform’s rules

PicPlanr is not responsible for losses caused by publishing content without appropriate review.

11. Website analysis

Where you provide a website address, PicPlanr may access publicly available pages to understand the business, services, brand voice and content opportunities.

You confirm that you are authorised to request analysis of that website.

Website analysis may not capture every page or may be affected by website restrictions, outdated information or inaccessible content. You should review the resulting business profile and correct any inaccuracies.

A saved analysis may be reused to improve future content without performing another website scan.

12. Social media connections

PicPlanr may allow you to connect third-party services such as Instagram, LinkedIn, TikTok or Google Calendar.

You must have authority to connect and manage each account.

By connecting an account, you authorise PicPlanr to perform the actions clearly shown during the connection and publishing process, which may include:

• reading basic account information

• displaying profile details

• retrieving authorised performance information

• creating or publishing approved content

• checking publishing status

• synchronising scheduled content

PicPlanr will not intentionally publish content without a clear user action or approval.

Third-party platforms may change their systems, permissions, policies or availability. PicPlanr cannot guarantee uninterrupted access to any third-party integration.

You must comply with the terms and policies of each connected platform.

13. Publishing responsibility

Before publishing, you must check the selected account, media, caption, date and time.

PicPlanr is not responsible where content is published to the wrong account or with incorrect information because the user approved incorrect publishing details.

Publishing may fail because of expired permissions, platform outages, unsupported media, account restrictions or third-party technical errors.

PicPlanr will aim to show a clear success, processing, failure or reconnect status where possible.

A scheduled post is not guaranteed to publish until the connected platform confirms successful publication.

14. Prohibited use

You must not use PicPlanr to:

• break any law or regulation

• infringe intellectual property or privacy rights

• impersonate another person or business

• publish misleading, fraudulent or deceptive content

• distribute malware, spam or harmful code

• interfere with PicPlanr’s security or operation

• attempt to access another customer’s workspace

• reverse engineer or copy protected parts of the service

• bypass plan limits or create duplicate accounts to obtain repeated trials

• use the service for harassment, hate, exploitation or illegal activity

15. Availability and changes

We aim to keep PicPlanr available and reliable, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend parts of the service for maintenance, security, updates or matters outside our reasonable control.

We may improve, replace or discontinue features. Where a material change significantly affects a paid subscription, we will provide reasonable notice where practical.

16. Intellectual property

PicPlanr and its associated software, design, branding, workflows, databases and documentation are owned by or licensed to [legal company name].

These Terms do not transfer ownership of PicPlanr to you.

You may use the service only for your own legitimate business or personal content activities and only while your account remains authorised.

17. Data protection

Our handling of personal information is explained in the PicPlanr Privacy Policy:

https://www.picplanrapp.com/privacy-policy

The Privacy Policy forms part of these Terms.

You may request deletion of your account and associated personal data through the account controls or the data deletion instructions at:

https://www.picplanrapp.com/data-deletion

UK privacy information should explain the organisation’s identity, purposes, legal basis, retention and recipients of personal data. 

18. Account suspension and termination

You may stop using PicPlanr at any time.

We may suspend or terminate an account where:

• payment remains overdue

• the account creates a security risk

• the service is used unlawfully

• these Terms are materially or repeatedly breached

• required by a court, regulator or platform provider

Where appropriate, we will provide notice and an opportunity to correct the issue.

19. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.

Subject to those rights, PicPlanr is not responsible for:

• indirect or consequential loss

• loss of profit, revenue, goodwill or business opportunity

• social media reach or engagement results

• actions taken by connected third-party platforms

• loss caused by user-approved content

• outages or changes to third-party services

• content or data lost because the user failed to maintain appropriate copies

Where legally permitted, PicPlanr’s total liability relating to the service will not exceed the amount you paid to PicPlanr during the 12 months before the event giving rise to the claim.

20. Business users

If you use PicPlanr on behalf of a company or organisation, you confirm that you have authority to bind that organisation to these Terms.

Where you are acting wholly or mainly for business purposes, consumer-only rights may not apply.

21. Changes to these Terms

We may update these Terms to reflect changes to the service, law, security requirements or third-party integrations.

The latest version will be published on this page with an updated date.

Where a change materially affects an active paid subscription, we will provide reasonable notice before it takes effect where practical.

22. Governing law

These Terms are governed by the laws of Scotland.

The courts of Scotland will have jurisdiction, except where applicable consumer law gives you the right to bring proceedings in another part of the United Kingdom.

23. Contact

Questions about these Terms can be sent to:

[Legal company name]
Email: info@picplanr.com
Registered address: 1037 Sauchiehall Street, Glasgow, Scotland, G3 7TZ
Company number: SC595494